Frequently Asked Questions

Our coffee is sourced directly from smallholder farms in Lâm Đồng Province, Vietnam, including high-altitude regions around Đà Lạt and Cầu Đất, known for producing clean and expressive coffees.

We offer:

• Arabica

• Robusta

• Custom blended coffee mixes

Blends are carefully developed to achieve consistent flavour profiles suitable for espresso, filter, and commercial use.

We supply both:

• Single-origin coffees

• Blended coffees, designed for balance, consistency, and scalability

We export roasted coffee beans only.

Grinding significantly reduces freshness and aroma. By shipping whole beans, we maximise flavour potency, shelf life, and cup quality for our buyers.

Coffee is roasted in controlled batches and shipped promptly to ensure optimal freshness while allowing sufficient resting time after roasting.

Every batch is:

• Profile-roasted for consistency

• Quality-checked before packing

• Packed in food-grade, freshness-preserving bags

• Tracked by roast date and batch

Yes. We work closely with farmers and trusted local partners, supporting fair pricing, long-term relationships, and transparent sourcing.

There is no fixed minimum order quantity.
Order sizes depend on shipment schedules, batch sizes, and destination logistics. Please contact us to discuss your requirements.

Typical timelines:

• Roasting and preparation: 1–2 weeks

• Ocean freight to the UK: approximately 30–40 days

Timelines may vary depending on shipment schedules.

Any applicable UK import duties and VAT are included in our pricing.
We handle export compliance to ensure a smooth import process for our buyers.

Pricing depends on:

• Coffee type (single-origin or blend)

• Roast profile

• Volume and shipment size

• Market conditions

Please contact us for current pricing.

We welcome long-term partnerships. Pricing may be reviewed for repeat orders and ongoing supply agreements.

We supply:

• Coffee brands

• Cafés and hospitality businesses

• Importers and distributors

Yes. We support ongoing supply relationships with consistent roast profiles and dependable scheduling.

Please contact us via our website or email. We typically respond within 1–2 business days.